Privacy Policy — tko999

Tko999 collects two types of information from members — data you provide directly and data collected automatically.

Information provided directly (during registration/KYC process):

• Full name, date of birth, and gender
• Mobile number and email address
• Address & Nationality
• National ID or passport number (for KYC verification)
• Payment account details (Mobile Banking, Nagad, Rocket, etc.)

Automatically collected information:

• IP Address & Device Type
• Browser information and operating system
• Session duration and page visit history
• Transaction history and gaming activity
• Information Collected via Cookies & Tracking Technologies

Tko999 only collects information that is strictly necessary — no excessive or irrelevant data is requested.

Tko999 uses the collected information for the following purposes:

• Service Delivery: Creating and managing accounts and verifying membership.
• KYC & Security: Identity verification and fraud prevention.
• Payment Processing: Processing deposit and withdrawal transactions.
• Customer Support: To resolve your issues and complaints.
• Marketing: To send you promotional offers with your consent.
• Legal Obligations: Meeting the requirements of regulatory authorities.
• Platform Improvement: Analyzing and improving the user experience.

If you do not wish to receive marketing communications from tko999, you can opt out at any time by contacting our support team.

Tko999 never sells or rents your personal data to third parties for commercial purposes. However, limited data sharing may occur in certain specific circumstances:

All third-party partners are required to comply with tko999's strict privacy standards and may only use data for the designated purpose.

Tko999 uses industry-leading technology to keep your data secure. Our security framework includes:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Two-Factor Authentication (2FA): Members can enable 2FA on their account.
• Regular Security Audits: Independent security experts conduct regular system audits.
• Data Backup: Your data is regularly backed up on secure servers.

Tko999 uses cookies on its website to enhance your browsing experience. The types of cookies we use:

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze user behavior and improve the platform.
• Marketing Cookies: To show relevant promotions and offers (with your consent).

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly.

As a tko999 member, you are entitled to the following rights:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain conditions.
• Right to Restrict Processing: The right to restrict the use of your information in certain circumstances.
• Data Portability: The right to receive your data in a structured, portable format.
• Right to Object: The right to object to marketing communications.

To exercise any of these rights, contact our support team. We typically process your request within 30 business days.

How long tko999 retains your data depends on the type of information and applicable legal requirements:

• Account Information: For the duration of active account and 5 years after closure.
• Transaction Records: Up to 7 years as required by legal obligations.
• Cookies Data: At the end of the session or up to 1 year, whichever comes first.
• Support Contact: 2 years after the issue is resolved.
• Marketing Data: Deleted immediately upon opt-out.

Once the designated retention period ends, data is automatically and securely deleted or anonymized.

Tko999 fully For individuals aged 18 and above We do not knowingly collect information from or provide services to minors.

If we become aware that a minor has created an account on tko999, that account will be immediately closed and all associated data will be deleted.

If you suspect your child is using our platform, please contact our support team right away.

Tko999 may update this Privacy Policy from time to time. For any significant changes, we will:

• We will note the update date on this page.
• We will notify you of any changes at your registered email address.
• Where applicable, your consent to the updated policy may be requested at login.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team:

• Email: [email protected]
• Live Chat: Always Available on the Platform
• Response Time: Usually within 24-48 hours

Your privacy is our top priority. We take every request seriously and work to resolve it as quickly as possible.